Refund policy

*PRE ORDER TERMS*

All our pre orders are guaranteed to be shipped by October 31st 2025. If it is not the case we offer full refund if the customer doesn't want to wait any longer. If the product does not fit or else, we give the customer 30 days from the day it was received to ship it back for full refund or exchange

*(product must be new and never used)*

*IN STOCK PRODUCTS*

Our return policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

Gift cards are non-refundable.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable):

Any item not in its original condition, is damaged, or has missing parts for reasons not due to our error.
Any item returned more than 30 days after delivery.

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method, within a certain number of days. Refunds with a receipt will be made based on the price paid at the time of purchase.

Late or Missing Refunds (if applicable) If you haven’t received a refund yet, first check your bank account. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at info@peakouterwear.shop.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at info@peakouterwear.shop and send your item to: 1080 Rue Levasseur, Alma, QC, CAN, G8B2E5.

Shipping To return your product, you should mail your package to: 1080 Rue Levasseur, Alma, QC, G8B2E5. Please send us an email with the reason for your return at: info@peakouterwear.shop.